- Job Details
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Job Details
Position Number:
007743
Vacancy Open to:
All Candidates
Working Title:
Events Manager
Position Designation:
EHRA Non-Faculty
Employment Type:
Permanent - Full-time
Months per Year:
12
Work Schedule:
Typical work hours are 8:00 am – 5:00 pm, Monday – Friday; however this position requires flexibility working some weekends, evenings, or early hours to accommodate operational or event needs.
Hours per week:
40
FLSA Status:
Exempt
Division:
Academic Affairs
Department:
School of Professional Studies
Work Location:
The Dubois Center
Salary Range:
$58,000 - $60,000
Primary Purpose of Department:
The School of Professional (SPS) reports to the division of Academic Affairs, reporting to the Provost and Vice Chancellor for Academic Affairs. SPS works collaboratively with departments, colleges, and academic support units to ensure integrated partnerships for enrollment growth, student success and faculty effectiveness in teaching.
Primary Purpose of Position:
This is one of two Event Manager positions at The Dubois Center, working cohesively to oversee events and collaborate with a variety of internal and external clients. This role serves as a liaison between clients, vendors, and staff, articulating vision and building relationships with potential clients and stakeholders to ensure events run smoothly and successfully, meeting clients’ objectives and expectations. Responsibilities include managing every aspect of an event, coordinating and connecting clients with vendors for catering, parking, AV needs, and other services, ensuring timely completion of each element.
This position requires conveying accurate, legally binding information and UNC Charlotte policies and procedures while providing outstanding customer service. Understanding and embodying the mission of The Dubois Center is essential for attracting like-minded clients. The Event Manager handles both large and small high-profile university events, understanding “assigned” space under University Policy 601.6 for Scheduling of University Space. During events, the Events Manager ensures smooth operation, troubleshooting issues, and addressing unexpected challenges with flexibility and quick solutions. Effective communication is crucial to keep clients, vendors, and staff informed about event details and changes. Exceptional organizational skills and managed communication are essential.
The Event Manager may assist with writing policies related to event management and is expected to resolve internal relations with event clients as needed. This position also provides clear direction to auxiliary staff for event setup and teardown as required.
This position is part of The Dubois Center operational staff, reporting to the Associate Director. It is a team-focused role requiring adaptability and flexibility to cover events on weekends and after business hours and to fill in for operational staffing needs as necessary. Additionally, this position may be assigned special projects such as academic room scheduling and coordinating VIP parking requests. Proficiency in event scheduling software is required to schedule events and pull enrollment data/projections as needed for growth and activation of The Dubois Center.
Summary of Position Responsibilities:
The Event Manager position at The Dubois Center involves working closely with another Event Manager to oversee events and collaborate with various clients. The role acts as a liaison between clients, vendors, and staff, managing every event aspect to ensure smooth and successful operations within budget. Responsibilities include coordinating with vendors for services like catering and AV needs, ensuring compliance with UNC Charlotte policies, and embodying The Dubois Center’s mission.
The Event Manager handles both high-profile and smaller university events, troubleshooting issues and adapting to unexpected challenges. Effective communication and organizational skills are essential. Additional duties may include writing event management policies, directing auxiliary staff, and resolving client relations. The position requires flexibility to cover events outside regular hours, assist with special projects like academic room scheduling, and coordinate VIP parking requests. Proficiency in event scheduling software is necessary.
Additional duties include the knowledge to interpret UP 601 (scheduling of space) since policies and procedures at The Dubois Center are unrelated to those on campus within CRES.
Minimum Education/Experience:
- A degree in Event Management, Hospitality Management, Business Administration, Marketing, or a related field with 1 year of event management experience or 5 years of proven event management experience managing high profile events.
- 1 year of experience in managing budgets, negotiating contracts with vendors, and coordinating logistics.
- Flexibility and adaptability is a must due to events that often require working outside regular office hours and weekends.
- Demonstrated ability to lead an event, delegate tasks effectively, and foster a collaborative work environment.
- Strong skills in building and maintaining client relationships, with a focus on customer satisfaction and retention.
- Proven track record in identifying challenges, proposing solutions, and implementing effective resolutions during events.
- Ability to adapt to changing priorities, work under pressure, and handle unexpected situations with professionalism.
- Excellent verbal and written communication skills to effectively interact with diverse stakeholders, negotiate contracts, and present ideas clearly.
- Dedication to delivering high-quality events that exceed client expectations and align with organizational goals.
- Proven ability to foster and thrive in a team-driven positive work environment, fulfilling commitments, meeting deadlines, and contributing to a harmonious team dynamic.
Preferred Education, Knowledge, Skills and Experience:
- Professional certifications such as Certified Meeting Professional (CMP), Certified Special Events Professional (CSEP), or similar credentials.
- In-depth understanding of event industry trends, best practices, and emerging technologies.
- Ability to develop and execute strategic plans for event growth, client retention, and operational efficiency.
- Proficiency in event management software, CRM systems, and or digital marketing tools.
- Ability to innovate and bring fresh ideas to event design, programming, and attendee engagement.
- Higher education experience in event management.
Preferred Certifications/Licenses:
- CMP
- CSEP
- Meeting and Event Planning Certificate
Special Notes to Applicants:
- This position is primarily on-site at The Dubois Center at UNC Charlotte Center City, involving face-to-face interactions. Occasional telework may be permitted once the employee is fully trained, subject to the supervisor’s discretion based on operational needs.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
Posting Open Date:
06/20/2024
Posting Close Date:
07/07/2024
Open Until Filled:
No
Proposed Hire Date:
08/05/2024
Organization
About Us
UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professionalprograms, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region.
Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System. A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students. The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.
In fulfilling our mission, we envision a University that promises:
- An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
- A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
- A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
- A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.
To achieve a leadership position in higher education, we will:
- Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
- Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
- Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
- Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
- Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
- Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.
Dual Career
The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations. For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.
Diversity at UNC Charlotte
UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds. All of theseidentities and experiences enrich the University as a whole. UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.
To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the followinglink: https://diversity.uncc.edu/
To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the followinglink: https://diversity.uncc.edu/sites/diversity.uncc.edu/files/media/Campus%20Plan%20for%20Diversity%2C%20Access%2C%20and%20Inclusion%202016.pdf
Optional text if space allows….
Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.
The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.This educational experience cultivates the skills that graduates will need to function adeptly in a global society.
As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:
- We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
- We are committed to enhancing opportunities for living, working and learning in a diverse environment
- We are committed to educating our students to interact effectively and respectfully in the global community.
The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity. The seven broad objectives of the Diversity Plan are:
1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.
2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.
3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.
4: Increase the representation of staff from underrepresented groups.
5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.
6: Develop external relationships with the community to enhance diversity on and off campus.
7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.
